Get in Touch
If you have any questions or concerns, please do not hesitate to contact us. And we’ll try our best to respond within 24 hours. Please contact us at :
WhatsApp:85257459067
eMail: Service@easyjoyance.com
Have Any Question?
Experiencing any challenges with your order or SmartWatch? Whether it’s syncing issues, data inaccuracies, or any other concerns, we’re here to help.
Frequently Asked Questions
Your order will be delivered to you from the factory warehouse. It normally takes 3 to 15 working days. You can track it online.
Because the carrier need time to process the package, tracking information may need 1-3 days to shows details after you receive the tracking number.
In general, an order will be processed within 1 to 3 working days.
If you want to modify or cancel it, please email us at: support@easyjoyance.com as soon as possible.
Please note that once an order has been shipped, only can it be returned rather than canceled. Therefore, address changes and cancellations are not guaranteed, depending on the actual situation.
No. Neither is supported once the payment has been made.
Once your order is shipped, you will receive an email with the tracking number.
If you’ve canceled your order or we’ve confirmed the product you’ve returned, your money will be refunded through the same method of payment.
Your refund will be processed automatically as soon as your order has been canceled or we have received the returned product.
You will receive your refund within 3 to 15 working days, depending on the payment method and the processing time of the designated bank.